Privacy Policy

At TechMeraki (“TechMeraki”, “we”, “us”, or “our”), accessible from https://techmeraki.com/, the privacy of our visitors and clients is one of our core priorities. This Privacy Policy explains what information we collect, how we use it, and the choices you have. TechMeraki is a web development and AI implementation studio based in Udaipur, India, serving clients across India and internationally.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or that we collect on techmeraki.com. It does not apply to any information collected offline or through channels other than this website. If you have any questions or would like more information, do not hesitate to contact us at info@techmeraki.com.

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms.

Information we collect

We only collect personal information that you choose to provide, and the reasons for collecting it will be made clear to you at the point we ask for it.

• When you contact us directly — through our enquiry forms, the WhatsApp link, email, or phone — we may collect your name, email address, phone number, company name, the contents of your message, and any details you choose to share about your project or requirements.
• When you book a free consultation, we may collect the same contact details together with information about your business needs so that we can prepare for the conversation and respond usefully.
• You are not required to create an account to browse this website, and we do not sell products directly through it.

How we use your information

We use the information we collect in various ways, including to:

• respond to your enquiries and provide the consultations, quotes, or services you request;
• operate, maintain, and improve our website and our services;
• understand and analyse how visitors use our website so we can make it better;
• communicate with you about your project, including scheduling, updates, and support;
• send you information or marketing about our services where you have asked us to or where we are otherwise permitted to do so — you can opt out at any time;
• comply with our legal obligations and find and prevent fraud or misuse.

Log files

TechMeraki follows a standard procedure of using log files. These files log visitors when they visit websites — something most hosting providers do as part of their analytics. The information collected by log files may include your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks. This information is not linked to anything that is personally identifiable. Its purpose is to analyse trends, administer the site, understand how visitors move around the site, and gather broad demographic information.

Cookies and web beacons

Like most websites, TechMeraki uses cookies. Cookies are small files that store information such as visitors' preferences and the pages on the website that the visitor accessed or visited. We use this information to optimise your experience and to understand how the site is used. You can choose to disable cookies through your individual browser settings; more detailed information about managing cookies in specific browsers can be found on those browsers' websites. Please note that disabling cookies may affect some features of the site.

Analytics and third-party services

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, how long you stay, and the general region you are visiting from, in an aggregated and largely anonymised form. This helps us improve our content and user experience. Google processes this data in accordance with its own privacy policy, available at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We do not run third-party advertising networks on this website, and we do not sell your personal information to third parties.

Third-party privacy policies

TechMeraki's Privacy Policy does not apply to other advertisers or websites that may be linked from techmeraki.com. We therefore advise you to consult the respective privacy policies of any third-party services you visit through links on our site for more detailed information about their practices and instructions on how to opt out of certain options.

Data retention

We retain the personal information you provide only for as long as necessary to fulfil the purposes set out in this policy — for example, to respond to your enquiry, deliver a project, meet our legal and accounting obligations, or resolve disputes. When information is no longer needed, we delete or anonymise it.

Data security

We take reasonable technical and organisational measures to protect the information you share with us against loss, misuse, and unauthorised access. However, no method of transmission over the internet or method of electronic storage is completely secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

Your rights under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, we want to make sure you are fully aware of all of your data protection rights. Every such user is entitled to the following:

• The right to access — you have the right to request copies of your personal data.
• The right to rectification — you have the right to request that we correct any information you believe is inaccurate, and to complete information you believe is incomplete.
• The right to erasure — you have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — you have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@techmeraki.com.

Your rights under CCPA (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

• request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data it has collected about that consumer;
• request that a business delete any personal data about the consumer that it has collected; and
• request that a business that sells a consumer's personal data not sell that consumer's personal data.

TechMeraki does not sell personal information. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Your rights under India's DPDP Act, 2023

As a company based in India, we handle personal data in line with India's Digital Personal Data Protection Act, 2023. If you are in India, you have the right to access a summary of the personal data we process about you, to request its correction or completion, to request its erasure, to nominate another individual to exercise your rights in the event of your death or incapacity, and to seek grievance redressal. To exercise these rights or raise a grievance, please contact us at info@techmeraki.com.

Children's information

Another part of our priority is adding protection for children while they use the internet. We encourage parents and guardians to observe, participate in, monitor, and guide their children's online activity. TechMeraki does not knowingly collect any personally identifiable information from children under the age of 13 (or the minimum age required in your jurisdiction). If you believe that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

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